Laundromat Maintenance,
Finally Organized.
PocketTrack gives laundromat owners a clear, real-time picture of every machine at every location — from a single screen.
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The Problem
Running a laundromat is hard enough without the guesswork.
Most owners manage maintenance through texts, sticky notes, and memory. With multiple locations, things fall through the cracks — fast.
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Maintenance by text message
Broken machine reports arrive by text. No log, no history, no way to know if it ever got fixed.
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No equipment history
When did that dryer last get serviced? What was wrong with it? That information lives nowhere — or in someone's head.
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Multi-location blind spots
Managing two or more stores means you can't be everywhere. Without a real-time view, problems compound before you find out.
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Missed follow-ups
A machine gets flagged as needing attention. A week later it's still down — not because no one cared, but because nothing tracked it.
Features
All your pockets, in your pocket.
Built by a laundromat operator, for laundromat operators. Every feature exists because we've felt the pain ourselves.
Multi-LocationYour whole operation, one glance.
The Enterprise Dashboard gives multi-location owners a live severity view across all stores — sorted by urgency so you always know where to look first.
- Real-time OOS and urgent counts per location
- Locations sorted automatically by severity
- Auto-enabled at 2+ locations
- Toggle between Enterprise and Classic view
Machine TrackingEvery machine has a full story.
Each machine card holds its complete history — status, reason for downtime, model, serial number, last service date, and a full event log.
- Working / Awaiting Follow-Up / Out of Service
- Downtime timer shows exactly how long it's been down
- Full service and event history per machine
- Equipment-specific reason lists
Customer KioskLet customers report problems for you.
The customer-facing kiosk lets anyone in your laundromat flag a broken machine directly — no app, no login. Reports appear instantly in your dashboard.
- One-tap reporting for customers
- Reports flow straight into your dashboard
- Customers can request refunds directly through the kiosk
- No customer account required
Team & AccessThe right access for every role.
Add your team with role-based permissions. Staff see what they need. Owners see everything. No confusion, no oversharing.
- Admin, Technician, Attendant, and View Only roles
- Location-level access control
- Invite via email — no IT required
- 5-color role system for at-a-glance clarity
How It Works
Up and running in minutes.
No hardware. No installation. No IT department. PocketTrack runs on the phones and tablets you already have.
01
Add your locations and machines
Enter your stores and catalog your equipment. Basic setup takes about 5 minutes — then just add your machines at your own pace.
02
Invite your team
Add attendants and managers with role-based access. Staff get a simple view; owners get the full picture.
03
Track everything in real time
Flag machines, log events, and monitor your store from anywhere. Every update is timestamped and saved automatically.
04
Never miss a follow-up
Set reminders, review history, and stay on top of every open issue — so machines get fixed faster and stay fixed longer.
Free to Start
3 months free.
No credit card. No catch.
Sign up and use PocketTrack free for 3 months — no obligation, no payment info required.
When you're ready to subscribe, add a payment method and pay for your first year — and we'll give you 3 more months free on top.
Sign Up for Free →No credit card required · Cancel anytime · Up to 6 months free