Video coming soon
Reviewing Maintenance History
Pull up a machine's full service history and understand your fleet's health over time.
Step-by-step walkthroughs for everything in PocketTrack. Click any title to jump straight to it.
Create your PocketTrack account and get your organization set up in minutes.
A full walkthrough of your first login — settings, preferences, and what to do first.
Add your laundromat locations and configure each one with address and timezone.
Catalog your washers, dryers, and other equipment with model, serial number, and priority.
Add attendants, technicians, and managers with email invites.
Understand the difference between Admin, Technician, Attendant, and View Only roles.
Mark machines Working, Awaiting Follow-Up, or Out of Service and log the reason.
Record repairs, inspections, cleanings, and notes directly on a machine's history.
Submit and track parts requests and warranty claims tied to specific machines.
Configure the customer-facing kiosk so customers can report machine issues on the spot.
See how customers submit refund requests through the kiosk and how to process them.
Create recurring reminders for routine service so nothing gets missed.
Pull up a machine's full service history and understand your fleet's health over time.